Legal stuff
On this page we describe in plain english the terms by which we allow you to access and use any of the content that is contained within this website or is referred to via web links or other means.


Terms of use
We may periodically change the content and these terms so please check this page from time to time.

You use this website entirely and solely at your own risk. All content & functionality on this site is provided "as is" without warranty of any kind, either express or implied, including without limitation, implied warranties of fitness for a particular purpose or merchantability. We make no warranties, express or implied as to the ownership, accuracy or adequacy of the site content. South Bay Connections Ltd shall have no liability for any information published on any linked website, contained in any user submissions published on the site, or provided by third parties. South Bay Connections Ltd shall not be liable for any indirect, incidental, consequential or punitive damages or for lost revenues or profits whether or not advised of the possibility of such damages or losses and regardless of the theory of liability.

Privacy Policy
South Bay Connections Ltd respects your privacy and we understand that it is important to you. We are committed to protecting your privacy and protecting your personal data (which is anything that is capable of identifying you as an individual person). For example, if you contact us and supply your forename, surname and email address they are all personal data. We will only contact you via the methods you agree to, so if you only provide your email address we would only contact you by that method using the email address you supply.

We may also automatically collect information about the devices you use to connect to and interact with this site. This information may include but is not limited to IP address, device identifier, device operating system type and version, web browser and browsing information collected through the use of cookies, web beacons, pixels, clear images and other similar technologies. We may also automatically collect information about how you use the site, such as what you have searched for and viewed on the site. The information automatically collected may be associated with any personal data you have provided.

Privacy Notice
South Bay Connections Limited is committed to protecting the privacy and security of personal information entrusted to us.

This privacy notice is for individuals, businesses, organisations, partnerships and any other corporate entity with whom South Bay Connections Limited has a potential or actual business relationship. We refer to them in this notice as our “Business Contacts”.

This privacy notice describes how we, as a “Data Controller”, collect and use personal information about you during and after your relationship with us, in accordance with the General Data Protection Regulation (GDPR). It applies to the processing of personal data of our Business Contacts.

The sort of information we may hold about you
We may collect, store, and use the following categories of personal information about you:
  • contact details such as name, title, addresses, telephone numbers and email addresses;
  • identification details such as signatures and job titles in order to confirm your identity or execute a commercial agreement with you.

How is your personal information collected?
We typically collect personal information about our Business Contacts directly from them, from their employers or from other Business Contacts with whom we share a relationship. We will collect additional personal information in the course of our relationship as a necessary consequence of the services being provided. 

How we will use information about you
We will only use your personal information when the law allows us to, i.e. a “legal basis” for processing.

Situations in which we will use your personal information
We may use your personal information to:
  • communicate with Business Contacts in relation to, or to facilitate the provision of, our services; the legal basis for this will be for performing a contract we have entered with you personally or through a third party, or in furtherance of your and our legitimate interests;
  • communicate with Business Contacts to provide you with information about us and relevant events or research organised or produced by us, unless you have indicated to us that you do not wish to receive such information; and
  • meet our any other applicable compliance and regulatory duties, for example to retain certain records.

Change of purpose
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law or regulation.

Data Sharing
As a general rule we do not share your personal data with others unless required to do so by Law.

We do not sell your personal details to anybody.

We may at times in the course of a business activity need to share your personal data with third parties, including other Business Contacts and our auditors. Where we share your personal data with another party performing services for us, we require those third parties to respect the privacy and security of your personal data and to treat it in accordance with the law.

Which third party service providers appointed by South Bay Connections Limited will process my personal information?

We may share your contact details with our preferred partners for relevant event invitations such as seminars, webinars, breakfasts, luncheons and dinners, training and education, study tours and similar type sf events. You may at any time inform us that you no longer wish to receive future invitations from us.

We may also need to share your personal information with Government agencies and law enforcement to comply with the law.

Data Security
We have put in place measures to protect the security of your information. These measures include:
• management and organisation of information security;
• classification of data which includes data handling rules;
• staff training on responsibilities connected to information security and the reporting of any information security incidents;
• physical and environmental security; and
• systems security, including backups, virus protection and access controls.

Data Retention
How long will you use my information for?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of meeting any legal or regulatory obligations.

Rights of access, correction, erasure, and restriction
Your rights in connection with personal information
Under certain circumstances, by law you have the right to:
  • Request access to your personal information. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to stop processing personal information where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party.
You can exercise these rights by contacting us through our Contact Us form or in writing.

What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights).

Right to Withdraw Consent
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us through our Contact Us form or in writing. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Data Protection Officer
We have appointed a Data Protection Officer to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, or if you are unhappy with how we handle your personal information, please contact us through our Contact Us form or in writing.

If we do not resolve your concerns to your satisfaction, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Changes to this Privacy Notice
We may update this privacy notice from time to time and will communicate such updates through our website. We may also notify you in other ways from time to time about the processing of your personal information.

This site uses cookies to enable us to optimise your experience and to generate usage statistics through Google analytics.

We do not share any of your information or activity on this website with others. For more information please see our Privacy policy which can be found on our 'Legal Stuff' page.